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AuthorTopic: didn't get tokens (Read 6631 times)
  1. << 07:42 AM 27-08-13 >>
    Junior Member
    Join Date: Aug 2013
    Posts: 19

    No reply to my email!
    The second I sent today,with screenshots!
    Not good support here.

  2. << 02:49 PM 01-09-13 >>
    Junior Member
    Join Date: Sep 2013
    Posts: 7

    I had the same problem...among the 1000 best and no tokens!!!
    Hey, just keep emailing the support and they will have the solution. Make sure you are in the top position you said.

  3. << 02:53 PM 01-09-13 >>
    Junior Member
    Join Date: Sep 2013
    Posts: 7

    Stuart, please, let me know if they solve your problem!
    This is really upsetting!!!
    Tks

    Originally Posted by Stuart Blank:
    I have the same problem!
    I was under the Top 20, 3 hours befor the "Meena" challenge ended. And then,no coins!
    I took pictures and uploaded on Facebook,as evidence!

    I hope for quick support!

  4. << 08:21 PM 28-09-13 >>
    Junior Member
    Join Date: Aug 2013
    Posts: 19

    I was in contact with the support.They wanted my MAC address from my Mobile Phone. And a few days later,i became my 500 tokens.
    In this weekly challenge,i am under the Top 10. I will hope,the 750 tokens come's quickly,without any problems.

  5. << 06:40 AM 30-09-13 >>
    Junior Member
    Join Date: Aug 2013
    Posts: 19

    Ok,no tokens again.
    I send a email to support,again.

  6. << 06:34 PM 02-10-13 >>
    Junior Member
    Join Date: Aug 2013
    Posts: 19

    Update.

    No reaction of my eMail. What the h... is going on here?

  7. << 03:12 AM 03-10-13 >>
    Junior Member
    Join Date: Oct 2013
    Posts: 2

    I have the same problem I didn't get my tokens in world at arms after I purchased them and bought things the game logged me off and then my stuff was gone when I logged back on, they said to contact them through this sight but I can't figure out how! Chloesdaddy@outlook.com is email and Ander667 is user name, 6719889. Was my ticket number. Any suggestions would help!

  8. << 05:26 AM 03-10-13 >>
    Community Support Manager Administrator
    Join Date: Oct 2012
    Posts: 2,438

    @Stuart Blank Please give me your ticket ID.

    @Ander667 I've asked Customer Care to investigate your issue.

    All the best!

  9. << 05:54 AM 04-10-13 >>
    Junior Member
    Join Date: Aug 2013
    Posts: 19

    @ Bogdan from Gameloft. I send you a private message with the ticket ID.

  10. << 08:29 AM 04-10-13 >>
    Junior Member
    Join Date: Aug 2013
    Posts: 19

    A few minutes ago I have received the token.

    But,why it does not happen right away?

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